Custom Training Insights Blog

What K-12 eLearning Can Teach Corporate Learning Teams

K-12 schools across the country have transitioned to eLearning, and corporate learning teams need to pay attention. While there are certainly differences between adult and adolescent learning approaches, K-12 eLearning uses several training concepts to provide content, increase knowledge, and encourage action. Corporate learning teams can apply these same learning concepts in understanding a large volume of information or difficult or complex material.

Below is a list of K-12 eLearning concepts corporate learning teams should begin using.

Thoughtful Content Curation and Paths
K-12 eLearning understands that different age groups have different needs and curate information accordingly. If a unit on the ocean is being taught, younger grades receive material related to the basic groups of creatures that live in the ocean rather than on land, mid-level grades dive into the different ecosystems within the ocean, and older grades may study the detailed classification of marine life along with data analysis of aquatic plants.

Curated, or the best and most applicable content, is presented to each group of learners based on their learning path or grade.

Corporate eLearning Application
Rather than giving all employees a two-hour eLearning course on all compliance concepts, consider creating learning paths for different types of roles—research and development, sales and marketing, and operations—and only giving each learning path the compliance information they need in their role to be successful.

Intentional Information Breakdown
When teaching children early math, information is broken down into manageable categories. First, number identification; second, counting objects; third, small digit addition, etc. Elementary teachers don’t simply jump into addition equations. K-12 learning builds on chunks of information over time using spaced learning principles and periodically reinforces them so the addition (and more complex equations that follow) result in success.

Corporate eLearning Application
Consider a new manufacturing process. Putting an employee on the manufacturing line without proper knowledge of the new parts, placement, and results will produce unfavorable outcomes. Manufacturing training, though, that describes the new parts, how they work together, and what specific actions the employee needs to take, will help make connections between the new process and the desired end result. Tie in and build on the information already known. Is this new process similar to another manufacturing process they may already be familiar with? Can the tools they now need be correlated to existing outcomes?

Planned Variety of Learning Formats
The recent transition to K-12 eLearning created a surge of teachers using a variety of digital learning formats to connect with their students. Through live instructor-led video streams, well-done YouTube video animations, printable worksheets, writing and art prompts, book lists, and many others, K-12 teachers are providing the same content in many formats. This allows students a variety of ways to absorb the information and reinforce key concepts. The best use of multi-dimensional eLearning is when it is planned. The content does not feel repetitive but purposeful and engaging.

Corporate eLearning Application
Provide sales reps the comprehensive product knowledge and the ability to communicate product value they need to be successful. For example, a motor oil sales rep may be asked to complete an eLearning course introducing a new product line, then send an animated 3-D video of how the product functions in an engine, followed up by a digital guide of key phrases to use when meeting with auto repair garages, and finally a scenario-based microlearning module of how other sales reps have been successful in encouraging product sale in multiple channels.

Purposeful Partnership Across Disciplines
Team teaching is a concept used in many modern schools that involves a group of instructors working together purposefully and regularly to help their students learn. Through eLearning, teachers have joined Zoom calls together with groups of students or created assignments that pair language arts with social-emotional learning. Science teachers have collaborated with math teachers to explore the same concept from two different angles. This allows students to make deep connections with the material, and the multiple ways it can be used or applied. It provides the benefit of two or more people saying the same thing in different ways. The partnership of teachers encourages student partnerships to solve problems.

Corporate eLearning Application
Human resources teams have often leveraged multi-disciplinary training approaches and provided a strong example for others. HR training is provided across functional areas and reinforced, often even driven by, non-HR team members. For example, harassment training—while created by HR— is provided by compliance or legal teams. It’s presented by team managers directly to their staff and reinforced through messages from senior leaders. Anti-harassment training is provided from multiple angles, reinforcing core concepts, and creating a culture where harassment is never tolerated.

It can often be difficult for business subject matter experts to apply these K-12 eLearning concepts to their own content or information. Partnering with a high-quality custom eLearning vendor can help apply adult instructional concepts, interactions, and patterns to material to ensure it is effective in driving business results.

By |2020-04-27T19:51:55-04:00April 27th, 2020|Uncategorized|

How Grocery Stores Use Rapid Training

Almost overnight, grocery stores of all kinds provided new services, such as curbside pickup, online ordering, contact-free delivery, or grocery cart sanitation stations—and they used rapid training to make this happen.

Without warning, consumers had to change the way they bought food for their families, and grocery stores needed to change with them. To provide new services or implement new procedures, thousands of workers had to be trained. Training may have been conducted in person or perhaps conducted virtually through rapid eLearning platforms. Regardless of how training was done, workers needed to know why the change was taking place, what specifically they needed to now do, and where to go with questions.

Imagine our current situation in which grocery stores did not use rapid training or did not execute it well.

Workers may have forgotten to wear gloves when stocking shelves, stores would have been flooded with confused customers asking where to pick up their online order, or carts may have accumulated with potentially dangerous COVID-19 germs.

Serving as a model of how targeted training can solve business challenges, rapid training allowed grocery stores to meet and exceed consumer needs in times of crisis.

By |2020-04-27T20:15:35-04:00April 27th, 2020|Uncategorized|

Top Training Honors at Horizon Interactive Awards

LHT Learning received top training honors in the Horizon Interactive Awards, bringing home three gold awards and one silver award, for outstanding compliance training, code of conduct training, product training, and trademark process training.

With over 800 entries from around the world in 2019 alone, LHT’s award-winning training programs were evaluated for UX/design, creativity, technical solution, messaging, and effectiveness.

We are proud of our team and client partners for producing such innovative and effective compliance, product, and process training programs. LHT has won 14 Horizon Interactive Awards in previous competitions.

We appreciate the recognition from the Horizon Interactive Awards, who annually recognizes excellence in interactive media productions. Learn more about the Horizon Interactive Awards here.

By |2020-04-22T11:43:07-04:00April 22nd, 2020|Uncategorized|

Team Members Wearing Multiple Hats? How eLearning Can Help

Shrinking budgets and expanding roles result in employees with many jobs and responsibilities. Targeted eLearning can help employees identify priorities and accomplish more, with less (time, money, people).

Company X has nine marketing analysts and three project managers. Budgets are cut, and project managers are let go. The analysts now need to manage their own projects.

How do you get each analyst to manage projects similarly? How do you avoid overwhelming them?

Consider a microlearning (5 minute or less eLearning) course explaining the primary components of their project plans and how to keep them up-to-date. Perhaps a follow-up microlearning course is added that allows the analyst to practice creating a project plan from a template and adjusting dates and deliverables based on mock client requests.

Thoughtful microlearning training programs could alleviate analyst uncertainty and serve as a readily-available reference tool.

Company Y supports entrepreneurial grant funding across multiple U.S. regions. Consistent processes do not exist, and two of the six team members are taking maternity leave at the same time in a few months. Without the ability to hire temporary staff, the team will have to stretch resources.

How do you know who is going to do what? What regional-specific differences need to be accounted for?

Consider a 15-minute eLearning course that outlines the full grant funding process, along with regional-specific call-outs and guidance. Repeat key steps with visual process flows. Use knowledge checks to confirm frequently overlooked process details. Create a digital, supplemental PDF resource that identifies which team members are responsible for specific projects and actions during this time.

By creating meaningful eLearning, processes are often standardized, and differences are identified and discussed.

Wearing multiple hats is not a new concept. It is a concept that is magnified during times of stress, though. The right digital training format, created with the user in mind, and deployed at the right time, helps alleviate the inevitable initial uncomfortableness that comes with the thought of doing more work with less.

By |2020-04-15T13:16:19-04:00April 15th, 2020|Uncategorized|