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27 07, 2020

What is Social Media Compliance?

By |2020-07-31T15:22:25+00:00July 27th, 2020|Uncategorized|

What Is Social Media Compliance and Why You Need to Train On It Now

What is Social Media Compliance?

Social media compliance is the process of making sure that a company’s social media accounts and personal social media accounts of their employees comply with the company’s policies and all laws and regulations within the company’s particular industry.

In short, social media compliance programs help prevent social media fails.

Why Does It Matter?

Imagine your PR team inadvertently posting an offensive Twitter response on the company account.

Or, an employee—in an attempt to self-promote their accomplishments—sharing confidential information over LinkedIn.

Perhaps consider a sales rep promoting uses for a healthcare product not approved for that indication or age group over a Café Pharma public chat?

That is why it matters.

How to Prevent Social Media Compliance Issues

Social media is part of most employee’s personal and professional everyday world.

Providing realistic guidance and the ability to practice in a safe environment is the only way to help prevent compliance issues.

And, a well-thought-out compliance training that creates business impact typically only includes five components.

Great compliance training:

  1. Is digital, easily accessible, and can be completed in 15 minutes or less
  2. Generates (and sustains) interest and demonstrates immediate applicability from
    start to finish.
  3. Explains the “why” behind the company social media compliance policy and
    applicable government or regulatory standards.
  4. Is personalized and helps employees understand their individual stake in adhering to
    social media compliance policies, including consequences of non-compliance.
  5. Allows employees to practice, and potentially fail at, following company social
    media compliance guidelines without real-world consequences.

Two Primary Benefits of Comprehensive Compliance Training

Companies that can effectively train employees on proper social media engagement and achieve compliance across their social channel presence may:

  • Ensure consumer trust through a cohesive brand social presence, and
  • Avoid government or regulatory compliance attention, and their frequently corresponding fines.

Social Media Compliance Training is a Requirement for the Future

Pharmaceutical companies, once resistant to engage in social media altogether due to compliance and regulatory concerns, but are now embracing social media as a way to connect with patients and healthcare providers.

And the pharmaceutical industry isn’t alone. Most industries, regulated by the government or not, are adopting company and employee social media compliance standards.

Social media compliance training that connects these standards to employee’s everyday use of personal and professional social media will be key to their success.

7 07, 2020

LHT Learning Included in the 2020 Training Industry Top Training Companies Lists: Custom Content Development

By |2020-07-31T15:10:43+00:00July 7th, 2020|Uncategorized|

LHT Learning is honored to be included in the Training Industry selections for the 2020 Top Training Companies lists for the custom content development sector of the learning and development (L&D) market. LHT was recognized for the innovative learning solutions we provide to our global clients.

Training Industry, the leading research and information resource for corporate learning leaders, prepares the Training Industry Top 20 report on critical sectors of the corporate training marketplace to better inform professionals about the best and most innovative providers of training services and technologies.

Take a look at the Training Industry Top Training Companies List here.

Selection to the 2020 Training Industry Top 20™ Custom Content Development Companies List was based on the following criteria:

• Industry visibility, innovation and impact.
• Capability of developing and delivering multiple types of content.
• Depth and breadth of subject matter expertise.
• Company size and growth potential.
• Strength of clients and geographic reach.

“The companies selected for this year’s Custom Content Development Watch List represent specialized and emerging organizations that use innovative tools to create interactive and immersive custom solutions,” said Danielle Draewell, market research analyst at Training Industry, Inc. “These companies assist clients all over the world with a wide range of learning needs.”

About Training Industry, Inc.
Training Industry (https://trainingindustry.com) is the most trusted source of information on the business of learning. Our authority is built on deep ties with more than 450 expert contributors who share insights and actionable information with their peers. Training Industry’s live events, articles, magazine, webinars, podcast, research and reports generate more than 5 million industry interactions each year, while the Top 20 Training Companies Lists help business leaders find the right training partners. For a complimentary referral, visit https://trainingindustry.com/rfp.

About LHT Learning
Positioned at the collision point of art, technology, and training, LHT Learning creates custom, digital learning solutions that engage learners and connect complex information, to action and behavior change. As a trusted learning advisor, LHT Learning collaborates with large and small organizations to create award-winning training using the latest instructional techniques, modern technologies, and engaging graphics and design. Learn more at www.lhtlearning.com and follow us on LinkedIn.

10 06, 2020

What Is Virtual Reality Training: The Wow and Why of VR Training

By |2020-07-31T13:47:29+00:00June 10th, 2020|Uncategorized|

What is Virtual Reality Training?

Virtual Reality training uses 3D-generated images to create interactive digital scenarios that immerse a user into a virtual learning environment. These engaging, 360° simulations allow users to move about and interact with simulated real-world tools, machinery, and instructors in a virtual setting that looks, sounds, and feels just like the real world—using only a headset and controller.

The Immersion Technique of Virtual Reality

Our eyes and ears work the same whether we are in the real world or a virtual one. Virtual reality (VR) technology manipulates our senses with audio, visual, and sometimes tactile cues, simulating the way we perceive and interact with the real world. This immersion technique is what makes virtual reality so convincing and VR training so effective.

An Experience Like No Other

Often the first word after a VR experience is, “Wow!” Whether using the Oculus Rift to openly explore the deep sea, or using Virtual Reality training to prepare retail stores for armed robberies, the brain, and body, perceive VR experiences as real. True emotions are triggered. Joy, anxiety, surprise, and even fear, are used to navigate real-world environments and situations.

Why You Should Consider Virtual Reality Training

Virtual reality training minimizes the need for lengthy training courses that involve reviewing manuals, stopping production, acquiring expensive training equipment, and in-person role-playing. Immersive digital learning offers the chance to practice as many times as needed while in a controlled, virtual environment, so employees become proficient in new skills faster, easier, and more efficiently. Even professional and Olympic level athletes use Virtual Reality training to repeatedly practice skills and techniques, knowing they translate to success and performance in the real-world.

Employee VR Training Improves Performance

The argument for virtual reality in employee training is simple: it significantly improves user engagement, knowledge retention levels, job performance, and team collaboration, while providing a safe learning environment for employees.

When you combine complex story narratives with a custom-designed curriculum, employees are learning in the best way possible—through personal experience. And, the potential applications of VR technology are virtually endless. It can be modified and adapted for numerous organizations and businesses to optimize their unique employee training process.

The Benefits of VR Training

Aside from producing training that employees will not only want to take, but also will never forget, VR training has many benefits.

VR Training:

  • Simulates complex situations within a controlled environment.
  • Accurately depicts real-life scenarios and environments.
  • Accommodates large numbers of trainees remotely across various locations.
  • Creates a highly visual, hands-on approach that aids with learning and knowledge retention.
  • Offers peer review, real-time feedback, and ongoing assessment.
  • Ensures that learning is engaging and enjoyable.
  • Is cost-effective in the long-run.

How Does It Work?

VR training works on the premise of mistake-driven learning, with the cost of making a mistake in the virtual world being nothing compared to the cost of human error in reality. Also, the repeatability and randomization of VR training can expose employees to numerous different workplace situations and scenarios, providing a career’s worth of job experience in days or even hours.

Data Collection and Analysis

Another advantage of virtual reality training is that an employer can receive measurable data on each employee’s performance, enabling them to set benchmarks and analyze the progress an individual has made. As a result, employees can receive immediate feedback on their performance and set targets in real-time, allowing them to implement what they’ve learned at a much faster rate.

Cost Considerations

Using traditional training methods, you may have to train small groups, or sometimes a single person, one at a time on a particular piece of equipment, which can be costly and time-consuming. The short-term cost of implementing virtual reality training can indeed be higher than traditional methods due to the highly customized design and development. Despite the initial set-up cost, managers are starting to realize the long-term reduction in cost and the ROI in terms of engagement, safety, and retention when training in VR.

Real-World Application of VR

Companies have already begun implementing groundbreaking VR tools to facilitate employee training—with amazing results.

Many Industries are Already Using VR Training

From shopping and retain to military and law enforcement, many industries are already using VR employee training.  The detailed customization and memorable experience  lend itself to  many industries and workforces, including:

Engineering and Manufacturing

Example: Training on how to properly use machines or equipment to reduce the incidents of injury.

Shopping and Retail

Example: Creating a consistent new hire training experience to ensure customer interactions reflect a high level of service and attention. Or, retail sanitation training to keep customers safe.

Tourism and Hospitality

Example: Training on how to sell vacation excursions based on interests and budget.

Environmental Health and Safety

Example: Training on how to ensure proper industrial hygiene procedures are implemented and maintained.  

Medical and Healthcare

Example: Learning about new treatments or rare conditions during medical conferences. While in 2016 only 18% of physicians had used VR professionally, 60% were interested in using it.

 Architecture and Construction

Example: Comprehensive environmental conservation training program to ensure new construction preserves natural landscapes in growing towns.

Communication and Collaboration

Example: Encouraging cross-functional team collaboration during new product development cycles or training on how to have challenging conversations with low-performing employees.

Military and Law Enforcement

Example: Proper adherence and implementation of conflict de-escalation guidelines.

Food Services

Example: Training on how to quickly and correctly prepare fast-food.

Major Companies Seeing VR Training Results

In 2015, BP partnered with Igloo Vision to train their employees in emergency exit procedures at their oil refinery in Hull, England. Employees were able to learn from mistakes in the virtual world, reducing the probability of making the same error in the real world, which could ultimately save someone’s life. And in 2019, when the Johnson & Johnson Institute began looking to improve medical training for surgeons, they partnered with Osso VR to develop immersive training for doctors to perform operations. The results saw a 230% increase in surgical performance.

How to Get Started with VR Training

Before beginning any training initiative, you must first define your business need and training need. By spending the time up-front to define and map your learning needs, you ensure that the training program you create ties to your business goals.

Connect with a custom learning vendor to determine what type of VR training is right for your team. They will guide you through the process of creating your training narrative, developing an appropriate and interesting visual environment, and implementing a successful VR training program.

18 05, 2020

Mapping Your Post-Pandemic Learning Needs

By |2020-07-31T13:50:15+00:00May 18th, 2020|Uncategorized|

As the world slowly turns to plan what life looks like post-pandemic, as should your assessment of your organization’s learning needs. Here are seven steps to consider as you map out what your post-pandemic learning needs may be.  

 

Assess Your Audience

Consider if your team is: Frustrated and anxious? Overworked and exhausted? Eager and excited? Perhaps they are stressed or distracted from the pandemic? Training programs should meet your team where they are, not where you want them to be.

 

Assess Their Work Environment

Think through where and how your team is working. Are they new to working from home or in the office less than they used to be? How comfortable are they in using technology, including web-based tools and mobile devices?

 

Determine What is Needed Now

What are your short-term priorities? Find out what your team needs to know to be successful now that business priorities or policies may have changed. Then, think through the fastest and most effective way to communicate this.

 

Look Back

What were your learning goals and projects before the pandemic? Many training needs likely still exist, but their priority may need to shift.

 

Explore Engagement Opportunities

The post-pandemic world is new for everyone. Learning experiences that may have resonated with your audience previously, may not anymore. Consider using fresh training approaches, such as animated video, virtual scenarios, or infographics, or alternate delivery methods, like mobile, to create memorable learning experiences. 

 

Analyze Budgets and Timelines

Funding for training programs may be tight or be pushed into the next fiscal year. Timelines for critical training programs may be urgent, while others are taking a back-seat. Understand the constraints to work within.  

 

Implement Your New Learning Plan

Whether training is to address a knowledge gap or application gap, use of unique instructional techniques, innovative visual design, and use of modern technology will help guide team members to the desired action or behavior change. Kickoff your next training project and adjust your learning plan as business, and team member, needs evolve.

 

Navigation Guidance

Consider connecting with an experienced learning consultant who can serve as a trusted learning advisor. They will be able to guide you through mapping out your learning needs and discuss how to ensure your training programs drive business impact.

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